Digital Employee Experience: The Olympic Sport We Never Knew We Needed
If you are anything like me, my current nightly routine includes tuning in to see the daily highlights from the Olympic games happening in Paris right now. Who won gold? What’s the current medal...
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Lakeside vs. the Competition: A Closer Look at Why Lakeside SysTrack Cannot...
Deep visibility, enabled by robust and high-quality data, is the next thing — really the only thing Lakeside’s Founder Mike Schumacher recently explained why our SysTrack endpoint monitoring platform...
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“Shifting Left”: The Business Value of Moving IT Incident Resolution from L3...
In today’s IT landscape, efficiency and cost-effectiveness are on every IT leader’s mind. With increasing pressures to deliver more with fewer resources, IT departments need to streamline operations...
View ArticleThank You for Making Lakeside Software a DEX Market Leader in the Gartner®...
Gartner named Lakeside Software in the first-ever Gartner Magic Quadrant for Digital Employee Experience Management Tools. This achievement as a DEX Market Leader is evidence of the dedication and...
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Why Digital Employee Experience (DEX) is Critical for IT Resilience
In today’s always-evolving IT landscape, enterprises are under immense pressure to deliver seamless and efficient services to support employee productivity. At the heart of this effort lies the...
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Digital Employee Experience: What You Need to Know About DEX
It seems like everyone is talking about the digital employee experience (DEX) lately. In fact, Gartner® says, “By 2026, 50% of digital workplace leaders will have established a DEX strategy and tool,...
View ArticleFrom Digital Experience Monitoring to Digital Employee Experience: An...
Measuring digital employee experience to shape IT strategy and build better business outcomes In today’s rapidly evolving workplace, where remote and hybrid work models have become the norm,...
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Think about IT: Why You Can’t Use an L1 Tool to Solve an L3 IT Incident
As IT environments become more complex — and even fickle to accommodate regular updates and changes —, enterprise IT is constantly seeking ways to improve incident resolution and reduce the workload...
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Introducing Lakeside Software’s New Logo: Where Heritage Meets Innovation
Our Evolution and Leadership in Digital Employee Experience Today, we’re proud to unveil Lakeside Software’s new logo—a bold evolution of our brand that reflects both our heritage and our future in...
View ArticleWill Your 2025 IT Budget Be a Trick or Treat?
This time of year, some seek out thrills by watching the latest horror movie or visiting the local haunted house, but IT leaders are facing a different kind of terror: planning their 2025 budgets....
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